Resolved after 3 hours 13 minutes, on May 4, 2018.
System has been stable for several hours. We have a plan in place to automate future occurances that we will be deploying soon.
Update timeline
- investigating May 04, 2018, 10:57 AM UTC
We have sent out several false alerts due to delays in check-in processing. We're still investigating the root cause but have mitigated the issue for now.
- monitoring May 04, 2018, 11:30 AM UTC
As of 10:44 UTC we've caught up on the back log of check-ins and the system is back to being stable. We're still investigating the root cause and will be preparing a post mortem once we know more. At this point we're keeping a close eye on the system to make sure this doesn't impact anyone should it start happening again.
- resolved May 04, 2018, 02:11 PM UTC
System has been stable for several hours. We have a plan in place to automate future occurances that we will be deploying soon.
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