Dye & Durham Unity incident

Incident: Service Interruption – Document Production

Resolved after 2 hours 23 minutes, affecting Unity Core Services and Unity Core Services (Unity Core Services — Word Document Production) and 1 more, on July 23, 2026.

investigating Jul 23, 2026, 09:32 PM UTC

We are aware of an issue causing disruptions to Document Production on Unity Practice Management. Our team is actively investigating and working to resolve the problem. Users of this service may experience limited functionality or access. Please check https://unity.status.io/ for updates. You can also subscribe to status.io to receive updates by email. We apologize for the inconvenience and will keep you updated as we work to restore full service.

Started
Jul 23, 2026, 09:32 PM UTC
Resolved
Jul 23, 2026, 11:55 PM UTC
Duration
2h 23m
Detected by Pingoru
Jul 23, 2026, 09:32 PM UTC

Affected components

Unity Core ServicesUnity Core Services (Unity Core Services — Word Document Production)Unity Core Services (Unity Core Services — WordPerfect Document Production)Unity Core Services (Unity Core Services — Unity Forms Production)

Update timeline

  1. investigating Jul 23, 2026, 09:32 PM UTC

    We are aware of an issue causing disruptions to Document Production on Unity Practice Management. Our team is actively investigating and working to resolve the problem. Users of this service may experience limited functionality or access. Please check https://unity.status.io/ for updates. You can also subscribe to status.io to receive updates by email. We apologize for the inconvenience and will keep you updated as we work to restore full service.

  2. resolved Jul 23, 2026, 11:55 PM UTC

    The Document Production issue has been resolved.

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