DCS incident

Platform connectivity

Notice Resolved View vendor source →

DCS experienced a notice incident on May 26, 2021 affecting Hosting Platform, lasting 34d 12h. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 01:49 AM UTC
Resolved
Jun 29, 2021, 02:00 PM UTC
Duration
34d 12h
Detected by Pingoru
May 26, 2021, 01:49 AM UTC

Affected components

Hosting Platform

Update timeline

  1. investigating May 26, 2021, 01:49 AM UTC

    We are aware of an issue with connectivity to the hosting platform affecting dome of our customers. We are actively investigating the issue.

  2. monitoring May 26, 2021, 02:42 AM UTC

    We have found an issue with one of our core stack members. and steps have been put in place to mitigate the issue. A case has been opened with the vendor to investigate. All services should have returned to normal. If you are still experiencing issues please contact the servicedesk.

  3. monitoring May 28, 2021, 11:16 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring May 28, 2021, 11:17 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 29, 2021, 02:00 PM UTC

    This incident has been resolved.