DCS incident

Some CloudCover365 Backup Jobs Delayed

Major Resolved View vendor source →

DCS experienced a major incident on March 6, 2024 affecting Object Storage Slough, lasting 18d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 08:53 PM UTC
Resolved
Mar 25, 2024, 11:46 AM UTC
Duration
18d 14h
Detected by Pingoru
Mar 06, 2024, 08:53 PM UTC

Affected components

Object Storage Slough

Update timeline

  1. identified Mar 06, 2024, 08:53 PM UTC

    The issue has been identified and is being addressed by the team. This is not a virtualDCS issue, and is affecting services across Europe using the same datacenter service. We expect normal service to resume shortly.

  2. monitoring Mar 15, 2024, 06:07 PM UTC

    Most jobs are running correctly. We have a jobs left with errors relating a long-running cache rebuild which we expect to clear soon.

  3. resolved Apr 08, 2024, 11:46 AM UTC

    This incident has been resolved.