DCS experienced a minor incident on August 23, 2024 affecting Hosting Platform, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 23, 2024, 11:07 AM UTC
We are aware of an issue with intersite replication affecting some VM's. We have been working with our vendor through the night and they have believe we have run into a known issue and will be providing a hot fix to prevent a reoccurrence in the future. Unfortunately for the jobs affected we are having to resend the data between sites which will lead to extended RPO's and RTO's whilst the data is being resent. This issue is being worked on as a top priority.
- identified Aug 25, 2024, 08:25 AM UTC
This issue is now resolved. All affected VM's are now back in sync with expected RPO's and RTO's
- resolved Aug 25, 2024, 08:25 AM UTC
This incident has been resolved.