DCS experienced a notice incident on December 9, 2024 affecting Hosting Platform, lasting 14h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Hosting Platform
Update timeline
- investigating Dec 09, 2024, 08:09 PM UTC
Our Datacenter provider have identified a problem with their network provision which is resulting in sporadic connectivity issues for some customers. We will continue to monitor the situation and provide updates when we have them.
- investigating Dec 09, 2024, 08:09 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 10, 2024, 09:04 AM UTC
Our Datacenter provider believe that the issue stabilised around 2.30am. If you are experiencing issues please log a case with [email protected] for assistance.
- monitoring Dec 10, 2024, 09:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 10, 2024, 10:13 AM UTC
This incident has been resolved.