DCS experienced a minor incident on June 28, 2024 affecting Object Storage Slough, lasting 292d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2024, 03:24 PM UTC
We are aware of an ongoing issue affecting the backup service to our Slough Object Storage. We're currently working to investigate this.
- investigating Jul 02, 2024, 10:20 AM UTC
This is related to the 'Long Running Backup Jobs' issue we're facing right now. Some customers targeting object storage may be affected.
- identified Jul 05, 2024, 03:11 PM UTC
The platform performance issues are resolved however intermittent issues may still occur. Work is continued on fixing this
- identified Jul 09, 2024, 10:24 AM UTC
Some jobs are experiencing slowness that looks to be a repeat of the previous issue. We are following this with our storage vendor.
- monitoring Aug 03, 2024, 11:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2025, 03:26 PM UTC
This incident has been resolved.