DCS incident

Host issue in Derby

Notice Resolved View vendor source →

DCS experienced a notice incident on September 3, 2025 affecting Hosting Platform, lasting 28d 17h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 05:01 PM UTC
Resolved
Oct 02, 2025, 10:08 AM UTC
Duration
28d 17h
Detected by Pingoru
Sep 03, 2025, 05:01 PM UTC

Affected components

Hosting Platform

Update timeline

  1. identified Sep 03, 2025, 05:01 PM UTC

    A host has had an issue in our Derby DC and has HA'd some customer VM's to other hosts. Customers affected will be contacted directly. Apologies for any inconvenience.

  2. monitoring Sep 03, 2025, 05:01 PM UTC

    Hos has been quarantined until an RCA can be completed.

  3. monitoring Sep 04, 2025, 05:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 02, 2025, 10:08 AM UTC

    This incident has been resolved.