DCS experienced a major incident on November 18, 2025 affecting CloudCover365 Portal and Veeam Service Provider Console, lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 12:05 PM UTC
We are currently experiencing intermittent downtime due to a global network issue affecting our Cloud Delivery Network provider (Cloudflare). These errors appear to be transient, and our team is actively monitoring the situation. If the issue persists, we may implement a temporary workaround to minimise impact. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
- monitoring Nov 18, 2025, 12:07 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 01:09 PM UTC
We are actively attempting to re-route traffic to mitigate the impact; however, our supplier’s service remains difficult to access, which is currently inhibiting this step. Our team continues to monitor the situation closely and will provide further updates as soon as we have more information or successfully implement a workaround. Thank you for your continued patience.
- resolved Nov 21, 2025, 11:28 AM UTC
This issue has been resolved by our provider Cloudflare now