DCS experienced a notice incident on January 6, 2026 affecting CloudCover365 Portal and CloudCover365 Services and 1 more component, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
CloudCover365 PortalCloudCover365 ServicesVeeam Cloud Connect Backup ServiceVeeam Cloud Connect Replication Service
Update timeline
- investigating Jan 06, 2026, 02:03 PM UTC
Our team are aware of some reduced performance and speed with CloudCover365 and Cloud Connect. During this time restores and backup jobs may take longer than usual. Our engineers are investigating this
- investigating Jan 08, 2026, 10:23 AM UTC
We are continuing to investigate this issue.
- resolved Jan 08, 2026, 10:23 AM UTC
This incident has been resolved.