dbt Cloud incident

Git errors for projects connected to GitHub over SSH

Resolved after 2 hours 13 minutes, affecting IDE (APAC AWS) and Scheduled Jobs (APAC AWS) and 1 more, on November 4, 2026.

resolved Nov 04, 2026, 11:50 AM UTC

This incident has been resolved. Between 09:37 and 11:23 UTC, an incident at GitHub caused some job runs and dbt Studio git actions to fail with "Permission denied (publickey)" for projects that use a dbt-managed repository or connect to GitHub with a deploy key. Git operations have been stable since GitHub's fix. Any job run that failed with this error during that window can be re-run.

Started
Nov 04, 2026, 09:37 AM UTC
Resolved
Nov 04, 2026, 11:50 AM UTC
Duration
2h 13m
Detected by Pingoru
Nov 04, 2026, 09:37 AM UTC

Affected components

IDE (APAC AWS)Scheduled Jobs (APAC AWS)IDE (EMEA AWS)Scheduled Jobs (EMEA AWS)IDE (EMEA Cell 1 AZURE)Scheduled Jobs (EMEA Cell 1 AZURE)IDE (EU4 Cell 1 GCP)Scheduled Jobs (EU4 Cell 1 GCP)IDE (EU Cell 1 GCP)Scheduled Jobs (EU Cell 1 GCP)

Update timeline

  1. investigating Nov 04, 2026, 09:37 AM UTC

    We're investigating an issue with git operations that is causing job runs to fail at the "Clone git repository" step and dbt Studio git actions to fail with "Permission denied (publickey)". This is impacting Scheduled Jobs and the IDE for projects that use a dbt-managed repository or connect to GitHub with a deploy key, across multi-tenant regions on AWS, Azure and GCP, anytime after 09:37 UTC. The team is working on a resolution and we will provide updates as soon as new information becomes available. Projects that connect through the native GitHub integration or use other git providers are not impacted and should be running as expected.

  2. identified Nov 04, 2026, 10:07 AM UTC

    We've identified the cause as an incident at GitHub affecting Git operations (https://www.githubstatus.com/incidents/smtdswd1h2w4). Until GitHub resolves it, job runs and dbt Studio git actions may fail intermittently with "Permission denied (publickey)" for projects that use a dbt-managed repository or connect to GitHub with a deploy key. Accounts with repository caching enabled may see affected runs continue from the cached copy of the repository. We'll provide another update as GitHub makes progress.

  3. monitoring Nov 04, 2026, 11:30 AM UTC

    GitHub has mitigated the issue, and we're no longer seeing these errors in job runs or dbt Studio. We're monitoring to confirm things stay stable. Job runs that failed with this error can be re-run.

  4. resolved Nov 04, 2026, 11:50 AM UTC

    This incident has been resolved. Between 09:37 and 11:23 UTC, an incident at GitHub caused some job runs and dbt Studio git actions to fail with "Permission denied (publickey)" for projects that use a dbt-managed repository or connect to GitHub with a deploy key. Git operations have been stable since GitHub's fix. Any job run that failed with this error during that window can be re-run.

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