dbt Cloud incident
[US Cell 4 AWS] User Login Sessions Terminated
dbt Cloud experienced a minor incident on September 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 08, 2026, 06:44 PM UTC
Status: Investigating We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
- investigating Sep 08, 2026, 06:51 PM UTC
Status: Investigating We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available. Affected components Web Application (US Cell 4 AWS) (Partial outage)
- identified Sep 08, 2026, 07:44 PM UTC
Status: Identified We have identified the cause of the current issue affecting login sessions. Our team is actively working on a fix. We will provide an update by 20:30 UTC Affected components Web Application (US Cell 4 AWS) (Partial outage)
- identified Sep 08, 2026, 08:30 PM UTC
Status: Identified Our team is still actively working on a fix. We will provide an update by 21:00 UTC Affected components Web Application (US Cell 4 AWS) (Partial outage)
- identified Sep 08, 2026, 10:17 PM UTC
Status: Identified Our team is still actively working on a fix to prevent sessions from terminating. We will provide an update by 23:00 UTC Affected components Web Application (US Cell 4 AWS) (Partial outage)
- monitoring Sep 08, 2026, 10:54 PM UTC
Status: Monitoring A fix has been deployed and we are monitoring the results. If you continue to experience issues, please contact support. Next update by 00:00 UTC or sooner if the status changes. Affected components Web Application (US Cell 4 AWS) (Operational)
- resolved Sep 08, 2026, 11:16 PM UTC
Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience login issues and are unsure of the root cause. Affected components Web Application (US Cell 4 AWS) (Operational)