DataRobot incident

Some of the customers are not receiving scheduled deployment reports.

Notice Resolved View vendor source →

DataRobot experienced a notice incident on July 29, 2025 affecting MLOps and MLOps and 1 more component, lasting 10h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 11:51 AM UTC
Resolved
Jul 29, 2025, 10:09 PM UTC
Duration
10h 17m
Detected by Pingoru
Jul 29, 2025, 11:51 AM UTC

Affected components

MLOpsMLOpsMLOps

Update timeline

  1. investigating Jul 29, 2025, 11:51 AM UTC

    Some of the customers are not receiving scheduled deployment reports. The data can still be observed in the application UI. The engineering is actively working on restoring the functionality. Please check the below-mentioned link for docs for generating report: https://docs.datarobot.com/en/docs/mlops/governance/deploy-reports.html#generate-a-deployment-report

  2. identified Jul 29, 2025, 02:32 PM UTC

    Engineering has identified the root cause and prepared a fix. The team has now started deploying the fix to MTS production.

  3. resolved Jul 29, 2025, 10:09 PM UTC

    This incident has been resolved.