Incoming and outgoing email delivery from/to dataforest disrupted

Update timeline

1. identified Nov 13, 2026, 10:01 AM UTC

   A global issue at Microsoft is disrupting email delivery to and from dataforest. All email-related features and services at PHP-Friends, Avoro, and dataforest cloud are affected. The underlying services themselves are operating normally. Microsoft is working to resolve the issue. We’re monitoring the situation and will share updates as they become available. For urgent matters, PHP-Friends and dataforest cloud customers can reach us via our support hotline, and Avoro customers can reach us on Discord.

2. monitoring Nov 13, 2026, 02:35 PM UTC

   Email delivery from and to dataforest has been operating normally again since approximately 13:00-14:00. All delayed emails from and to AVORO and PHP-Friends ticket systems (also used for dataforest.net and cloud.dataforest.net support requests) were queued and have since been sent successfully. No action is required from customers using these services. However, emails that failed to send from dataforest cloud during the disruption were not delivered retroactively and may need to be resent. We will continue to monitor the situation.

3. resolved Nov 14, 2026, 12:23 PM UTC

   This incident has been resolved.