This incident has been resolved.

Update timeline

1. resolved Oct 28, 2026, 02:30 PM UTC

   This incident has been resolved.

2. identified Oct 28, 2026, 02:30 PM UTC

   We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics, distribution metrics and point metrics are being processed normally for all customers.

3. investigating Oct 28, 2026, 02:30 PM UTC

   Due to upstream provider issues, we are also continuing to see unavailability of telemetry data coming from AWS into Datadog. https://health.aws.amazon.com/health/status

4. identified Oct 28, 2026, 02:30 PM UTC

   We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status

5. monitoring Oct 28, 2026, 02:30 PM UTC

   We have identified upstream provider issues. Metrics, Logs, APM, RUM and CI visibility data are being processed normally for all customers. Alerting is also functional. We are monitoring the situation. https://health.aws.amazon.com/health/status

6. investigating Oct 28, 2026, 02:30 PM UTC

   We are investigating delays in Monitors Notifications, which began at 23:39 UTC.

7. investigating Oct 28, 2026, 02:30 PM UTC

   We are investigating increased latency across multiple products which began at 23:39 UTC. As a result of this issue, some users may see delays in data across the platform.

8. identified Oct 28, 2026, 02:30 PM UTC

   We have identified due to upstream provider issues, we are continuing to see unavailability of telemetry data coming from AWS into Datadog. We are continuing to work on a fix. https://health.aws.amazon.com/health/status For metrics we are still seeing delays in distribution metrics. Counts, rates and gauge metrics are being processed normally for most customers

9. identified Oct 28, 2026, 02:30 PM UTC

   We have identified upstream provider issues and are continuing to experience delays in processing data across multiple products. We are working on a fix. https://health.aws.amazon.com/health/status

10. identified Oct 28, 2026, 02:30 PM UTC

    We have identified upstream provider issues. Metrics, Logs, APM and RUM data are being processed normally for all customers. Alerting is also functional. There are still processing delays for CI visibility. We are monitoring the situation. https://health.aws.amazon.com/health/status