Datadog US1 incident
Real user monitoring, distribution and custom processes metrics delayed
Resolved after 1 hour 46 minutes, affecting Metrics and Infra Monitoring and Monitors and 1 more, on July 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 29, 2026, 03:41 PM UTC
We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.
- investigating Jul 29, 2026, 03:42 PM UTC
We are continuing to investigate this issue.
- identified Jul 29, 2026, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 29, 2026, 04:53 PM UTC
The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.
- monitoring Jul 29, 2026, 05:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 05:28 PM UTC
This incident has been resolved.
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