Datadog AP1 incident

This incident has been resolved.

Minor

Resolved after 1 hour 53 minutes, affecting Web Application, on January 2, 2026.

investigating Oct 27, 2026, 08:05 PM UTC

We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application. Please note that data processing and alerts are not affected by this incident.

Started
Jan 02, 2026, 12:16 AM UTC
Resolved
Jan 02, 2026, 02:09 AM UTC
Duration
1h 53m
Detected by Pingoru
Jan 02, 2026, 12:16 AM UTC

Affected components

Web Application

Update timeline

  1. identified Oct 27, 2026, 08:05 PM UTC

    We have identified an issue with the web application and a new configuration is being deployed. Data endpoints are not affected by this incident, but some customers alerts might be delayed as a result of the underlying issue.

  2. monitoring Oct 27, 2026, 08:05 PM UTC

    The web application is fully available at this point, and alerts are also evaluated normally. We are continuing to monitor and verify full recovery.

  3. resolved Oct 27, 2026, 08:05 PM UTC

    This incident has been resolved.

  4. monitoring Oct 27, 2026, 08:05 PM UTC

    We are continuing to work on this issue, as monitors based on RUM or Processes data are still impacted for some customers after our previous fix has been fully rolled out. We will send an update when all monitor types have fully recovered.

  5. investigating Oct 27, 2026, 08:05 PM UTC

    We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application. Please note that data processing and alerts are not affected by this incident.

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