Databento incident

Intermittent API outage due to an internal DNS issue

Minor Resolved View vendor source →

Databento experienced a minor incident on July 24, 2026 affecting Portal and Historical and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 11:03 PM UTC
Resolved
Jul 24, 2026, 11:20 PM UTC
Duration
17m
Detected by Pingoru
Jul 24, 2026, 11:03 PM UTC

Affected components

PortalHistoricalFTP

Update timeline

  1. identified Jul 24, 2026, 11:03 PM UTC

    We're investigating an issue with an internal DNS server, which is causing intermittent API 500 errors. We expect this to be resolved within the next 15 minutes.

  2. monitoring Jul 24, 2026, 11:04 PM UTC

    We've implemented a fix internally and the system looks healthy again. We'll continue to monitor.

  3. resolved Jul 24, 2026, 11:20 PM UTC

    This incident has been resolved.