Databento incident

Consistent 504 timesouts on Databento.com and the API

Critical Resolved View vendor source →

Databento experienced a critical incident on August 4, 2026 affecting Portal and Historical and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 01:04 AM UTC
Resolved
Aug 04, 2026, 04:49 AM UTC
Duration
3h 45m
Detected by Pingoru
Aug 04, 2026, 01:04 AM UTC

Affected components

PortalHistoricalFTP

Update timeline

  1. investigating Aug 04, 2026, 01:04 AM UTC

    We are investigating an issue where the portal (databento.com) and Historical API and FTP are showing timeout errors.

  2. monitoring Aug 04, 2026, 01:56 AM UTC

    We've been working internally to resolve this issue and are monitoring it. The portal, API, and FTP are responsive now as we continue to observe the recovery.

  3. resolved Aug 04, 2026, 04:49 AM UTC

    This incident has been resolved.