Dash0 incident

Spans ingestion delay in AWS eu-west-1 region

Minor Resolved View vendor source →

Dash0 experienced a minor incident on September 17, 2026 affecting Frontend - app.dash0.com, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 02:43 AM UTC
Resolved
Sep 17, 2026, 02:43 AM UTC
Duration
Detected by Pingoru
Sep 17, 2026, 02:43 AM UTC

Affected components

Frontend - app.dash0.com

Update timeline

  1. investigating Sep 17, 2026, 12:21 AM UTC

    Status: Investigating We have an issue with spans ingestion pipeline in eu-west-1 region. You might see spans/traces delay. We are actively investigating right now. Affected components AWS - Ireland (eu-west-1) (Degraded performance) Frontend - app.dash0.com (Degraded performance)

  2. identified Sep 17, 2026, 01:22 AM UTC

    Status: Identified I have identified the cause and placed the mitigation. The spans/traces should be caught up soon. Affected components AWS - Ireland (eu-west-1) (Degraded performance) Frontend - app.dash0.com (Degraded performance)

  3. monitoring Sep 17, 2026, 02:42 AM UTC

    Status: Monitoring All spans have been caught up. Affected components AWS - Ireland (eu-west-1) (Operational) Frontend - app.dash0.com (Operational)

  4. resolved Sep 17, 2026, 02:43 AM UTC

    Status: Resolved The issue has been resolved. Affected components AWS - Ireland (eu-west-1) (Operational) Frontend - app.dash0.com (Operational)