Dash0 incident

Spans ingestion delay in AWS eu-west-1 region

Resolved after 2 hours 21 minutes, affecting SignalStore (AWS - Ireland (eu-west-1)) and Frontend - app.dash0.com, on September 17, 2026.

monitoring Sep 17, 2026, 02:42 AM UTC

All spans have been caught up.

Started
Sep 17, 2026, 12:21 AM UTC
Resolved
Sep 17, 2026, 02:42 AM UTC
Duration
2h 21m
Detected by Pingoru
Sep 17, 2026, 12:21 AM UTC

Affected components

SignalStore (AWS - Ireland (eu-west-1))Frontend - app.dash0.com

Update timeline

  1. investigating Sep 17, 2026, 12:21 AM UTC

    We have an issue with spans ingestion pipeline in eu-west-1 region. You might see spans/traces delay. We are actively investigating right now.

  2. identified Sep 17, 2026, 01:22 AM UTC

    I have identified the cause and placed the mitigation. The spans/traces should be caught up soon.

  3. monitoring Sep 17, 2026, 02:42 AM UTC

    All spans have been caught up.

  4. resolved Sep 17, 2026, 02:43 AM UTC

    The issue has been resolved.

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