OpenAI incident

Elevated errors for ChatGPT Go (5.3 Thinking)

Resolved after 1 hour 22 minutes, affecting Login and ChatGPT Atlas and 1 more, on April 29, 2026.

monitoring Apr 29, 2026, 09:59 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Apr 29, 2026, 09:01 PM UTC
Resolved
Apr 29, 2026, 10:24 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 29, 2026, 09:01 PM UTC

Affected components

LoginChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearch

Update timeline

  1. identified Apr 29, 2026, 09:01 PM UTC

    We have identified that ChatGPT Go users are experiencing elevated errors. We are working on implementing a mitigation.

  2. identified Apr 29, 2026, 09:25 PM UTC

    We have identified elevated error rates impacting ChatGPT Go (5.3 Thinking). Other ChatGPT Go models are not affected at this time. The team is actively working on a mitigation.

  3. monitoring Apr 29, 2026, 09:59 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Apr 29, 2026, 10:24 PM UTC

    All impacted services have now fully recovered.

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