OpenAI incident

Image generation unavailable in ChatGPT

Resolved after 6 days 8 hours, affecting Images and Image Generation, on July 21, 2026.

investigating Jul 27, 2026, 04:52 PM UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Started
Jul 21, 2026, 10:36 AM UTC
Resolved
Jul 27, 2026, 07:04 PM UTC
Duration
6d 8h
Detected by Pingoru
Jul 21, 2026, 10:36 AM UTC

Affected components

ImagesImage Generation

Update timeline

  1. identified Jul 21, 2026, 10:36 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 21, 2026, 11:29 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. investigating Jul 21, 2026, 12:20 PM UTC

    We are investigating the issue for the listed services.

  4. investigating Jul 21, 2026, 12:22 PM UTC

    We are investigating the issue for the listed services.

  5. investigating Jul 21, 2026, 12:25 PM UTC

    We are investigating the issue for the listed services.

  6. investigating Jul 21, 2026, 12:57 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  7. investigating Jul 21, 2026, 01:31 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  8. identified Jul 21, 2026, 01:38 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  9. identified Jul 21, 2026, 02:04 PM UTC

    We are still implementing the mitigation.

  10. monitoring Jul 21, 2026, 02:37 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  11. monitoring Jul 21, 2026, 03:15 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  12. resolved Jul 22, 2026, 02:50 AM UTC

    All impacted services have now fully recovered.

  13. investigating Jul 27, 2026, 02:04 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  14. investigating Jul 27, 2026, 04:52 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  15. resolved Jul 27, 2026, 07:04 PM UTC

    All impacted services have now fully recovered.

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