OpenAI experienced a minor incident on July 22, 2026 affecting Images and Image Generation, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 21, 2026, 10:36 AM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Image Generation (Degraded performance)
- monitoring Jul 21, 2026, 11:29 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Image Generation (Degraded performance)
- investigating Jul 21, 2026, 12:20 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Image Generation (Degraded performance)
- investigating Jul 21, 2026, 12:22 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Image Generation (Partial outage)
- investigating Jul 21, 2026, 12:25 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Image Generation (Partial outage) Images (Partial outage)
- investigating Jul 21, 2026, 12:57 PM UTC
Status: Investigating We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Images (Partial outage) Image Generation (Partial outage)
- investigating Jul 21, 2026, 01:31 PM UTC
Status: Investigating We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Images (Operational) Image Generation (Partial outage)
- identified Jul 21, 2026, 01:38 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Images (Operational) Image Generation (Partial outage)
- identified Jul 21, 2026, 02:04 PM UTC
Status: Identified We are still implementing the mitigation. Affected components Images (Operational) Image Generation (Partial outage)
- monitoring Jul 21, 2026, 02:37 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Images (Operational) Image Generation (Partial outage)
- monitoring Jul 21, 2026, 03:15 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Images (Operational) Image Generation (Partial outage)
- resolved Jul 22, 2026, 02:50 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Images (Operational) Image Generation (Operational)