OpenAI incident

Elevated error rates for ChatGPT and Platform users

Resolved after 1 hour 41 minutes, affecting Codex Web and ChatGPT Atlas and 1 more, on February 3, 2026.

monitoring Feb 03, 2026, 09:21 PM UTC

We have identified the issue, applied the necessary mitigations and are monitoring the recovery.

Started
Feb 03, 2026, 08:32 PM UTC
Resolved
Feb 03, 2026, 10:14 PM UTC
Duration
1h 41m
Detected by Pingoru
Feb 03, 2026, 08:32 PM UTC

Affected components

Codex WebChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearch

Update timeline

  1. identified Feb 03, 2026, 08:32 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. identified Feb 03, 2026, 08:44 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. monitoring Feb 03, 2026, 09:21 PM UTC

    We have identified the issue, applied the necessary mitigations and are monitoring the recovery.

  4. resolved Feb 03, 2026, 10:14 PM UTC

    All impacted services have now fully recovered.

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