OpenAI incident

File uploads and file processing failing

Resolved after 1 hour 44 minutes, affecting Codex Web and ChatGPT Atlas and 1 more, on March 2, 2026.

identified Mar 02, 2026, 04:47 PM UTC

We identified the issue and the team is working towards a mitigation

Started
Mar 02, 2026, 03:30 PM UTC
Resolved
Mar 02, 2026, 05:14 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 02, 2026, 03:30 PM UTC

Affected components

Codex WebChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearch

Update timeline

  1. investigating Mar 02, 2026, 03:30 PM UTC

    Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.

  2. identified Mar 02, 2026, 04:47 PM UTC

    We identified the issue and the team is working towards a mitigation

  3. resolved Mar 02, 2026, 05:14 PM UTC

    All impacted services have now fully recovered.

Your product runs on more than OpenAI

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →