Resolved after 4 hours 12 minutes, affecting Login and ChatGPT Atlas and 1 more, on April 20, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Update timeline
- investigating Apr 20, 2026, 02:35 PM UTC
We are investigating the issue for the listed services.
- investigating Apr 20, 2026, 03:13 PM UTC
We are continuing to investigate the issue for the listed services.
- investigating Apr 20, 2026, 03:29 PM UTC
We are investigating the issue for the listed services. Impacted users are currently unable to access ChatGPT, Codex and API Platform.
- investigating Apr 20, 2026, 04:03 PM UTC
We are continuing to investigate the issue for the listed services.
- monitoring Apr 20, 2026, 04:48 PM UTC
We have applied the mitigation and are monitoring the recovery.
- monitoring Apr 20, 2026, 05:43 PM UTC
We have applied the mitigation and are monitoring the recovery.
- monitoring Apr 20, 2026, 06:17 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Apr 20, 2026, 06:48 PM UTC
All impacted services have now fully recovered.
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