OpenAI incident
Small Number of Users Have Incorrectly Cancelled Subscription
OpenAI experienced a minor incident on June 26, 2026 affecting Login and ChatGPT Atlas and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 25, 2026, 04:02 PM UTC
Status: Identified A small number of Users have incorrectly cancelled subscription. Affected components Login (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) File uploads (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) ChatGPT Atlas (Degraded performance)
- resolved Jun 26, 2026, 02:18 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Search (Operational) Conversations (Operational) Deep Research (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Login (Operational) Voice mode (Operational) Compliance API (Operational) Image Generation (Operational) GPTs (Operational) Agent (Operational) File uploads (Operational)