OpenAI incident
We are seeing elevated error rates across API models
OpenAI experienced a minor incident on September 17, 2026 affecting Login and Responses and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 17, 2026, 08:20 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Embeddings (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Files (Degraded performance) Login (Degraded performance) Sora (Degraded performance) Batch (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance) Realtime (Degraded performance)
- monitoring Sep 17, 2026, 09:20 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Realtime (Degraded performance) Files (Degraded performance) Responses (Degraded performance) Login (Degraded performance) Batch (Degraded performance) Embeddings (Degraded performance) Moderations (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance)
- resolved Sep 17, 2026, 09:50 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Batch (Operational) Chat Completions (Operational) Fine-tuning (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Sora (Operational) Images (Operational)