OpenAI experienced a minor incident on September 3, 2026 affecting Codex Web and Codex API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 02:58 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Compliance API (Degraded performance) Agent (Degraded performance) Codex Web (Degraded performance) Connectors/Apps (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) Codex API (Degraded performance) Voice mode (Degraded performance) Conversations (Degraded performance) GPTs (Degraded performance) Deep Research (Degraded performance) ChatGPT Atlas (Degraded performance) VS Code extension (Degraded performance) ChatGPT Work (Degraded performance) Sites (Degraded performance) Login (Degraded performance) File uploads (Degraded performance) Image Generation (Degraded performance) CLI (Degraded performance) Search (Degraded performance)
- monitoring Sep 03, 2026, 03:22 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Login (Degraded performance) File uploads (Degraded performance) Connectors/Apps (Degraded performance) Codex API (Degraded performance) GPTs (Degraded performance) Codex Web (Degraded performance) Sites (Degraded performance) Search (Degraded performance) Compliance API (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) CLI (Degraded performance) VS Code extension (Degraded performance) ChatGPT Work (Degraded performance) Voice mode (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance) ChatGPT Atlas (Degraded performance) Codex in ChatGPT Desktop (Degraded performance)
- identified Sep 03, 2026, 03:43 PM UTC
Status: Identified We still experiencing degraded performance. Affected components Login (Degraded performance) GPTs (Degraded performance) Codex Web (Degraded performance) CLI (Degraded performance) Sites (Degraded performance) File uploads (Degraded performance) Voice mode (Degraded performance) ChatGPT Atlas (Degraded performance) VS Code extension (Degraded performance) ChatGPT Work (Degraded performance) Search (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) Conversations (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) Connectors/Apps (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) Codex API (Degraded performance)
- monitoring Sep 03, 2026, 03:50 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Login (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) ChatGPT Atlas (Degraded performance) CLI (Degraded performance) Voice mode (Degraded performance) Codex API (Degraded performance) File uploads (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) ChatGPT Work (Degraded performance) Search (Degraded performance) Compliance API (Degraded performance) Codex Web (Degraded performance) Connectors/Apps (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) VS Code extension (Degraded performance) Sites (Degraded performance)
- resolved Sep 03, 2026, 04:55 PM UTC
Status: Resolved The issue causing elevated errors across ChatGPT and Codex has been resolved. Some Codex remote control users may need to pair their mobile device again following this incident. Affected components Sites (Operational) File uploads (Operational) Deep Research (Operational) Codex in ChatGPT Desktop (Operational) ChatGPT Work (Operational) Compliance API (Operational) GPTs (Operational) Agent (Operational) VS Code extension (Operational) CLI (Operational) Voice mode (Operational) Search (Operational) Conversations (Operational) Image Generation (Operational) Codex Web (Operational) ChatGPT Atlas (Operational) Login (Operational) Connectors/Apps (Operational) Codex API (Operational)