D3M incident

Adding a new line item to a quote, sometimes causes a D3M error.

Resolved after 25 minutes, affecting D3M, on February 20, 2019.

identified Feb 20, 2019, 06:00 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 20, 2019, 05:59 PM UTC
Resolved
Feb 20, 2019, 06:24 PM UTC
Duration
25m
Detected by Pingoru
Feb 20, 2019, 05:59 PM UTC

Affected components

D3M

Update timeline

  1. identified Feb 20, 2019, 05:59 PM UTC

    In some cases when you are adding a new line item to a quote, if it has a quantity greater than 0, then a D3M error can occur. We are working on a fix and it should be made available soon.

  2. identified Feb 20, 2019, 06:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 20, 2019, 06:24 PM UTC

    This incident has been resolved.

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