Cyderes Outage History

There were 3 Cyderes outages since March 12, 2026 totaling 78h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cyderes.io

Minor March 23, 2026

Azure Sentinel SIEM - Detection Rules

Detected by Pingoru: Mar 23, 2026, 07:02 PM UTC
Resolved: Mar 25, 2026, 08:03 PM UTC
Duration: 2d 1h

Affected: Microsoft SentinelThird-Party Data Source

Timeline · 4 updates

investigating Mar 23, 2026, 07:02 PM UTC

We have identified a recent Microsoft parser change affecting Azure Sentinel that is impacting the performance and reliability of certain SIEM detection rules. Our team is actively working with Microsoft to validate the root cause and drive a permanent resolution. In parallel, we are working to implement temporary mitigations to restore detection coverage where impacted. We will continue to monitor the situation closely and provide updates as more information becomes available.
identified Mar 24, 2026, 01:23 AM UTC

Cyderes is continuing to work with Microsoft to implement a resolution. Cyderes has identified and developed custom parser configuration changes to address this situation and restore impacted detection coverage. These changes have been deployed and are under evaluation currently.
monitoring Mar 25, 2026, 03:54 PM UTC

Cyderes has developed custom parser configuration changes and have restored impacted detection coverage. These changes have been deployed and have been under evaluation for over 24 hours with no further issues identified. For this resolved matter, if you have any questions, please contact your Client Success Manager.
resolved Mar 25, 2026, 08:03 PM UTC

This incident has been resolved.

Read the full incident report →

Notice March 16, 2026

Cyderes Portal Outage

Detected by Pingoru: Mar 16, 2026, 07:21 PM UTC
Resolved: Mar 16, 2026, 07:21 PM UTC
Duration: —

Affected: Client Portal

Timeline · 1 update

resolved Mar 16, 2026, 07:21 PM UTC

Due to Cyderes standard maintenance the my.cyderes.com portal experienced session and authentication errors for approximately 20 minutes. The issue was identified and resolved.

Read the full incident report →

Minor March 12, 2026

[Degraded Performance] Cyderes is monitoring a Microsoft degradation potentially impacting cases

Detected by Pingoru: Mar 12, 2026, 03:24 PM UTC
Resolved: Mar 13, 2026, 09:13 PM UTC
Duration: 1d 5h

Affected: Alerting Pipeline

Timeline · 4 updates

investigating Mar 12, 2026, 03:24 PM UTC

Cyderes is actively investigating an outage in Microsoft Central US infrastructure for Log Analytics causing delayed alerts and data access issues. Cyderes clients may experience degraded services in Security and Operational Health Alerting.
monitoring Mar 12, 2026, 05:03 PM UTC

Cyderes is observing performance improvement in Microsoft Log Analytics, however, delays and access issues will persist until all systems have recovered. Cyderes clients may continue to experience degraded services in Security and Operational Health Alerting. We will continue to provide updates as recovery progresses.
monitoring Mar 12, 2026, 10:37 PM UTC

Microsoft has reported the Log Analytics issue as resolved. Cyderes is actively processing backlogged alerts. Clients may experience delayed Security and Operational Health Alerts. Updates will continue as services fully recover.
resolved Mar 13, 2026, 09:13 PM UTC

Microsoft performance continues to be stable. Cyderes service operations are back to normal.

Read the full incident report →

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