Cyderes incident
[Degraded Performance] Cyderes is monitoring a Microsoft degradation potentially impacting cases
Cyderes experienced a minor incident on March 12, 2026 affecting Alerting Pipeline, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 03:24 PM UTC
Cyderes is actively investigating an outage in Microsoft Central US infrastructure for Log Analytics causing delayed alerts and data access issues. Cyderes clients may experience degraded services in Security and Operational Health Alerting.
- monitoring Mar 12, 2026, 05:03 PM UTC
Cyderes is observing performance improvement in Microsoft Log Analytics, however, delays and access issues will persist until all systems have recovered. Cyderes clients may continue to experience degraded services in Security and Operational Health Alerting. We will continue to provide updates as recovery progresses.
- monitoring Mar 12, 2026, 10:37 PM UTC
Microsoft has reported the Log Analytics issue as resolved. Cyderes is actively processing backlogged alerts. Clients may experience delayed Security and Operational Health Alerts. Updates will continue as services fully recover.
- resolved Mar 13, 2026, 09:13 PM UTC
Microsoft performance continues to be stable. Cyderes service operations are back to normal.