[Degraded Performance] Cyderes is monitoring a Microsoft degradation potentially impacting cases

Update timeline

1. investigating Mar 12, 2026, 03:24 PM UTC

   Cyderes is actively investigating an outage in Microsoft Central US infrastructure for Log Analytics causing delayed alerts and data access issues. Cyderes clients may experience degraded services in Security and Operational Health Alerting.

2. monitoring Mar 12, 2026, 05:03 PM UTC

   Cyderes is observing performance improvement in Microsoft Log Analytics, however, delays and access issues will persist until all systems have recovered. Cyderes clients may continue to experience degraded services in Security and Operational Health Alerting. We will continue to provide updates as recovery progresses.

3. monitoring Mar 12, 2026, 10:37 PM UTC

   Microsoft has reported the Log Analytics issue as resolved. Cyderes is actively processing backlogged alerts. Clients may experience delayed Security and Operational Health Alerts. Updates will continue as services fully recover.

4. resolved Mar 13, 2026, 09:13 PM UTC

   Microsoft performance continues to be stable. Cyderes service operations are back to normal.