CybSafe experienced a minor incident on July 1, 2025 affecting Reporting, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- identified Jul 01, 2025, 07:57 AM UTC
We have identified and resolved an issue that was causing delays in processing of reporting metrics. There is a backlog of data to process, which we expect to clear within the next couple of hours. You may see incomplete reports for yesterday's data until this is complete.
- identified Jul 01, 2025, 08:00 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 01, 2025, 11:01 AM UTC
The backlog is now complete and reporting is processing as normal.