CybSafe experienced a minor incident on October 21, 2025 affecting CybSafe GUIDE and admin console, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
CybSafe GUIDE and admin console
Update timeline
- investigating Oct 21, 2025, 12:41 PM UTC
We are aware of an issue where our video content may not display for some users. This is due to a problem with our video hosting platform, which we are monitoring closely.
- monitoring Oct 21, 2025, 02:05 PM UTC
Our video hosting provider has confirmed this is now resolved. We're continuing to monitor the situation.
- resolved Oct 21, 2025, 03:52 PM UTC
This incident has been resolved.