CybSafe incident

Delay in PHISH emails to Microsoft 365 customers

Minor Resolved View vendor source →

CybSafe experienced a minor incident on January 27, 2026 affecting CybSafe PHISH, lasting 16d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 01:45 PM UTC
Resolved
Feb 13, 2026, 08:35 AM UTC
Duration
16d 18h
Detected by Pingoru
Jan 27, 2026, 01:45 PM UTC

Affected components

CybSafe PHISH

Update timeline

  1. investigating Jan 27, 2026, 01:45 PM UTC

    We're investigating an increase in the number of deferred PHISH emails when sending to Microsoft 365 customers.

  2. monitoring Jan 28, 2026, 09:01 AM UTC

    We're seeing a greater deliverability rate and are continuing to monitor.

  3. resolved Feb 13, 2026, 08:35 AM UTC

    This incident has been resolved.