CybSafe incident
Delay in progress events for Microsoft integrations
CybSafe experienced a minor incident on October 29, 2025 affecting Azure AD Identity Protection and Microsoft 365 and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 29, 2025, 07:33 PM UTC
We're currently experiencing delays in processing Microsoft events due to an ongoing Azure outage affecting our connectivity to Azure APIs. We're monitoring the situation closely and will ensure processing completes once connectivity is restored. More information about the Azure outage can be found here: https://azure.status.microsoft/en-gb/status This outage does not affect the availability of our platform.
- identified Oct 29, 2025, 09:45 PM UTC
We are continuing to monitor the ongoing Azure service disruption and are still experiencing errors when attempting to process events. Event processing will resume once Azure APIs have been fully restored.
- monitoring Oct 29, 2025, 10:00 PM UTC
The Azure APIs are recovering, and events are now processing. We're continuing to monitor the backlog.
- resolved Oct 29, 2025, 10:05 PM UTC
We are now processing new events in real time, and the existing backlog is reducing. We expect this to be complete within the next 30 minutes.