CybSafe experienced a minor incident on July 21, 2025 affecting CybSafe PHISH, lasting 2d 15h. The incident has been resolved; the full update timeline is below.
Affected components
CybSafe PHISH
Update timeline
- investigating Jul 21, 2025, 03:56 PM UTC
We're aware of an issue where some phishing campaigns haven't been fully processed, resulting in new emails not being sent as expected. We're currently investigating this problem.
- monitoring Jul 21, 2025, 06:35 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 22, 2025, 03:03 PM UTC
An additional fix has been deployed to prevent an edge case where phishing emails weren't scheduled. We're continuing to monitor for further issues.
- resolved Jul 24, 2025, 07:55 AM UTC
This incident has been resolved.