CybSafe experienced a minor incident on October 6, 2025 affecting CybSafe PHISH and CybSafe service emails, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
CybSafe PHISHCybSafe service emails
Update timeline
- investigating Oct 06, 2025, 11:48 AM UTC
We're aware of an issue causing a delay in emails being sent from the platform. We're currently investigating the issue.
- monitoring Oct 06, 2025, 12:07 PM UTC
We've identified the issue and we're seeing the email backlog reduce. We expect the existing backlog to be clear in the next 10 minutes.
- resolved Oct 06, 2025, 12:48 PM UTC
This incident is now resolved. We’re processing emails in real time.