Resolved after 1 day, affecting CyberSmart Apps and CyberSmart Dashboard, on November 20, 2020.
The issue has been identified and a fix is being implemented.
Affected components
CyberSmart AppsCyberSmart Dashboard
Update timeline
- investigating Nov 20, 2020, 01:36 PM UTC
Our main database is having issues relating to known bugs from our cloud provider. User's will not be able to use our web platform whilst this defect is de-bugged and a solution is in place. Together with our cloud providers are working to resolve the problem.
- identified Nov 20, 2020, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 21, 2020, 01:49 PM UTC
This incident has been resolved.
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