CyberQP incident
ITGlue has a Advised of a Performance Issue for North America Tenants
Resolved after 34 minutes, affecting IT Glue API, on May 12, 2023.
ITGlue indicates that this should be fully resolved. Functionality with Quickpass should return to normal operations.
Affected components
Update timeline
- investigating May 12, 2023, 03:02 PM UTC
ITGlue is investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension
- monitoring May 12, 2023, 03:28 PM UTC
A fix has been implemented and ITGlue is currently monitoring results. Users should be able to access the app again without errors.
- resolved May 12, 2023, 03:36 PM UTC
ITGlue indicates that this should be fully resolved. Functionality with Quickpass should return to normal operations.
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