Resolved after 1 day 22 hours, affecting Web Dashboard, on May 17, 2023.
Based upon current performance and reports from customers this has been resolved. Please report any challenges with the Dashboard loading the list of Customers or List of Accounts inside the customer to [email protected]
Affected components
Update timeline
- investigating May 17, 2023, 04:14 PM UTC
Tenants may experience general slowness when loading the Customer list page or Accounts list for a Customer. A refresh of the page may load the information. We are investigating the cause of the slow down and will update the Status page as we have additional details.
- investigating May 18, 2023, 02:48 PM UTC
Our team is continuing to investigate the root cause of this. Additional updates will be supplied as we are closer to a resolution.
- monitoring May 18, 2023, 11:08 PM UTC
Dashboard loading times have improved but a full investigation will be ongoing. Additional updates will be provided as the investigation continues.
- resolved May 19, 2023, 02:59 PM UTC
Based upon current performance and reports from customers this has been resolved. Please report any challenges with the Dashboard loading the list of Customers or List of Accounts inside the customer to [email protected]
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