CyberQP incident

ConnectWise Manage - Cloud and Self Hosted Outage

Resolved after 1 hour, affecting ConnectWise Manage Cloud Hosted, on June 13, 2023.

resolved Jun 13, 2023, 09:22 PM UTC

The ConnectWise Manage outage seems to be resolved. Tickets should display the POD and Matching should be returned to normal operations.

Started
Jun 13, 2023, 08:22 PM UTC
Resolved
Jun 13, 2023, 09:22 PM UTC
Duration
1h
Detected by Pingoru
Jun 13, 2023, 08:22 PM UTC

Affected components

ConnectWise Manage Cloud Hosted

Update timeline

  1. investigating Jun 13, 2023, 08:22 PM UTC

    ConnectWise Manage is currently reporting an outage. It is affecting Quickpass Customers that may be attempting to match customers, create or match ConnectWise Manage Contacts, or using the Quickpass POD in ConnectWise Manage Service Tickets. We will continue to monitor CW's outage status and update when we know more.

  2. resolved Jun 13, 2023, 09:22 PM UTC

    The ConnectWise Manage outage seems to be resolved. Tickets should display the POD and Matching should be returned to normal operations.

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