Resolved after 25 minutes, affecting IT Glue API, on July 18, 2023.
ITGlue has advised that they believe this challenge is resolved and they are working to monitor the situation.
Affected components
IT Glue API
Update timeline
- identified Jul 18, 2023, 07:22 PM UTC
ITGlue has advised of an outage that may affect Quickpass Account rotations. "You may see error pages on certain pages in the app. Users will be getting a 502 Bad Gateway error when accessing the application. " We will update as soon as ITGlue advises they are back online.
- monitoring Jul 18, 2023, 07:44 PM UTC
ITGlue has advised that they believe this challenge is resolved and they are working to monitor the situation.
- resolved Jul 18, 2023, 07:47 PM UTC
ITGlue is confident this issue has been resolved.
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