CyberQP incident
Error: CyberQP Technician Vault - Cannot read Properties of undefined "Access_Denied"
Resolved after 17 hours 31 minutes, affecting Web Dashboard and Web Dashboard, on December 12, 2023.
We have released a fix for this challenge. We will continue to monitor the situation. Please report any additional challenges with viewing passwords in the CyberQP Technician Vault to [email protected]
Affected components
Update timeline
- investigating Dec 12, 2023, 09:46 PM UTC
We are investigating the cause of this error for Engineer and HelpDesk Login Roles (Technicians) within the Quickpass Technician Vault (formerly Password Vault). We will update with additional details as we have updates from our Development team.
- identified Dec 12, 2023, 11:49 PM UTC
We have identified the cause of this challenge and will be releasing a fix for it shortly.
- monitoring Dec 13, 2023, 12:19 AM UTC
We have released a fix for this challenge. We will continue to monitor the situation. Please report any additional challenges with viewing passwords in the CyberQP Technician Vault to [email protected]
- resolved Dec 13, 2023, 03:18 PM UTC
No further reports of this have been submitted overnight.
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