CyberQP incident

Intermittent Web Dashboard Slowness

Resolved after 5 hours 32 minutes, affecting Web Dashboard and Web Dashboard, on September 6, 2024.

resolved Sep 06, 2024, 10:36 PM UTC

After continuous monitoring, we are no longer seeing dashboard slowness. Pages are responsive and load in an appropriate amount of time. Please let us know via email response if you are still experiencing any challenges accessing the content of the Dashboard.

Started
Sep 06, 2024, 05:04 PM UTC
Resolved
Sep 06, 2024, 10:36 PM UTC
Duration
5h 32m
Detected by Pingoru
Sep 06, 2024, 05:04 PM UTC

Affected components

Web DashboardWeb Dashboard

Update timeline

  1. investigating Sep 06, 2024, 05:04 PM UTC

    Our team is seeing intermittent slowness in the web dashboard (admin.getquickpass.com). We are actively investigating and will provide further updates as more information is made available.

  2. monitoring Sep 06, 2024, 08:45 PM UTC

    Our team continues to monitor the improved performance of the Dashboard. At this time the speed appears to have returned to normal, and we will continue to monitor the performance over the next few hours.

  3. resolved Sep 06, 2024, 10:36 PM UTC

    After continuous monitoring, we are no longer seeing dashboard slowness. Pages are responsive and load in an appropriate amount of time. Please let us know via email response if you are still experiencing any challenges accessing the content of the Dashboard.

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