Resolved after 1 hour 46 minutes, affecting Web Dashboard and Web Dashboard, on October 8, 2024.
The team found the cause of the challenge and resolved it. The creation or enabling of a JIT account should be working for any affected MSP Partner now. Please respond to this email if you are still seeing this challenge in your environment.
Affected components
Update timeline
- investigating Oct 08, 2024, 01:36 PM UTC
Our team has identified an issue impacting the creation of Just-in-time Accounts from the web dashboard, desktop app, and QTech mobile app. We are currently working on this challenge with high priority.
- resolved Oct 08, 2024, 03:23 PM UTC
The team found the cause of the challenge and resolved it. The creation or enabling of a JIT account should be working for any affected MSP Partner now. Please respond to this email if you are still seeing this challenge in your environment.
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