Resolved after 1 hour 30 minutes, affecting Web Dashboard, on January 26, 2025.
With no further reports of login issues, this incident is being marked as Resolved.
Affected components
Web Dashboard
Update timeline
- investigating Jan 26, 2025, 06:06 PM UTC
We have begun investigating the possible cause. This is only affecting the EU Admin Dashboard at this time.
- monitoring Jan 26, 2025, 06:24 PM UTC
We have isolated and resolved the cause of the login challenge. EU Logins now are working. Please reply to this email if you are still having challenges or open a ticket by sending an email to [email protected]
- resolved Jan 26, 2025, 07:37 PM UTC
With no further reports of login issues, this incident is being marked as Resolved.
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