Resolved after 3 hours 12 minutes, affecting Web Dashboard and Web Dashboard, on February 14, 2025.
We see the queue of backlogged emails has cleared. Please reply to this email if you are still seeing significant delays on email delivery.
Affected components
Update timeline
- monitoring Feb 14, 2025, 05:41 PM UTC
We have received reports regarding outbound emails from our solution being queued in our email delivery system. After thorough investigation, we have identified the cause of the issue in collaboration with our email delivery vendor. As a result, you may experience a bulk delivery of emails or receive notifications that were previously sent out. We apologize for any inconvenience this may cause and want to assure you that we are actively monitoring the situation. We will provide an update once the queue has been cleared. Thank you for your understanding and patience.
- monitoring Feb 14, 2025, 06:33 PM UTC
We have started to see the queue of backlogged emails processing now. You should start to see emails arriving in your designated inbox. We will continue to monitor and advise when the entire backlog has been processed.
- resolved Feb 14, 2025, 08:53 PM UTC
We see the queue of backlogged emails has cleared. Please reply to this email if you are still seeing significant delays on email delivery.
Your product runs on more than CyberQP
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services