CyberQP incident

JIT Enable Error - All Directory Sources

Resolved after 59 minutes, affecting Just In Time/Passwordless Functionality and Just In Time/Passwordless Functionality, on February 24, 2025.

resolved Feb 24, 2025, 10:51 PM UTC

The issue affecting JIT account enablement (AD/Local/EntraID) via the Admin Dashboard and Passwordless authentication has been successfully resolved. All functionality is now fully restored. Please reach out if you encounter any further issues.

Started
Feb 24, 2025, 09:52 PM UTC
Resolved
Feb 24, 2025, 10:51 PM UTC
Duration
59m
Detected by Pingoru
Feb 24, 2025, 09:52 PM UTC

Affected components

Just In Time/Passwordless FunctionalityJust In Time/Passwordless Functionality

Update timeline

  1. investigating Feb 24, 2025, 09:52 PM UTC

    We’ve identified an issue from a recent release affecting JIT account enablement (AD/Local/EntraID) via the Admin Dashboard and Passwordless authentication. JIT account creation is unaffected, but enabling pre-existing JIT accounts is not working as expected. Our team is actively working on a fix, and we expect full functionality to be restored shortly.

  2. resolved Feb 24, 2025, 10:51 PM UTC

    The issue affecting JIT account enablement (AD/Local/EntraID) via the Admin Dashboard and Passwordless authentication has been successfully resolved. All functionality is now fully restored. Please reach out if you encounter any further issues.

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