Cursor incident

Investigating service degradation — Cloud Agents and Automations

Resolved after 4 hours 43 minutes, affecting Automations and Review Agents and 1 more, on September 17, 2026.

monitoring Sep 17, 2026, 06:12 PM UTC

A fix has been implemented and we are monitoring for service restoration.

Started
Sep 17, 2026, 03:20 PM UTC
Resolved
Sep 17, 2026, 08:04 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 17, 2026, 03:20 PM UTC

Affected components

AutomationsReview AgentsCloud AgentsGrok Bot

Update timeline

  1. investigating Sep 17, 2026, 03:20 PM UTC

    We are investigating a service degradation affecting Cloud Agents and Automations

  2. investigating Sep 17, 2026, 03:50 PM UTC

    We are currently investigating this issue. We will provide updates as more information becomes available.

  3. investigating Sep 17, 2026, 03:58 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 17, 2026, 05:31 PM UTC

    We are continuing to investigate this issue. Cloud Agents, Automations, and Review Agents (resulting from Cloud Agents) are affected. Bugbot is not affected.

  5. investigating Sep 17, 2026, 06:02 PM UTC

    Affected services are back to normal operation. Our team continues to monitor everything closely.

  6. monitoring Sep 17, 2026, 06:12 PM UTC

    A fix has been implemented and we are monitoring for service restoration.

  7. resolved Sep 17, 2026, 08:04 PM UTC

    This incident has been resolved.

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