Currencycloud incident

Virtual account creation service degraded

Minor Resolved View vendor source →
Started
Apr 28, 2026, 07:32 AM UTC
Resolved
Apr 28, 2026, 05:15 PM UTC
Duration
9h 43m
Detected by Pingoru
Apr 28, 2026, 07:32 AM UTC

Affected components

Other

Update timeline

  1. investigating Apr 28, 2026, 07:32 AM UTC

    We are currently investigating an issue affecting the functionality to create CAD virtual accounts.

  2. investigating Apr 28, 2026, 10:13 AM UTC

    We are working with our Banking Partner to resolve this issue and will update once the issue has been resolved.

  3. resolved Apr 28, 2026, 05:15 PM UTC

    Issue has been mitigated and all vans have been created.

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